Email Sending Issues

25th July 2024

We are aware that clients on our shared platform are unable to send emails at the moment, we are investigating this issue and will update as soon as we have further information.

UPDATE: 12:47 Email Services should now be working as normal again.

Email Issues

17th August 2023

There was an issue with the mail server service, this has now been resolved and emails should start coming through.

Affecting System - Outoing Email from Cloud Servers

29th September 2022

We are aware of an issue affecting customer outgoing email, which is preventing some email from being delivered to intended recipients. Our server engineers are currently investigating the issue, and work is being carried out on our outgoing mail infrastructure at this time. We hope to have a resolution shortly and apologise for any ...

Phishing Emails

22nd November 2021

We have been made aware of several phishing emails sent out to a small number of our customers, claiming that you are almost out of your disk quota (we do not apply disk quotas) and should click a link to resolve the issue - the link leads to a fake cpanel login page which aims to capture your login details. These emails are not legitimate and ...

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